For the sake of transperancy we are a small efficient team. Some stock we will be able to ship immediately but mostly (execept our best sellers) we ship direct from suppliers. As such there are longer shipping times up to 20x days for items direct from our suppliers. Each product page will have this information on so that you can decide to order or not. That said we have kept the pricing very competitive and we back everything 100%
All shipping info can be found under the "Shipping" tab and "Delivery And Returns" tab. We also have a FAQ page that in part covers some shipping questions that you may have.
For product listed with extended shipping times stated "average shipping times 20x days" This is product being shipped via from our suppliers. Because of delayed shipping we have priced this product very competitively. We call this a "Value Trade Off".
For products listed with shipping time 24hr we ship from our Auckland offices, look for the 🔥 symbol. We use local courier company www.aramex.co.nz
We are so confident of our consistent delivery times that we offer you another layer of assurance with a 50% refund if we do not meet our stated shipping times.
Every order is tracked and monitored through scan points all the way to delivery so we know where your order is at all times.
Why buy from us... we take the risk out of buying online and back everything💯%